Cancellation policy

  • Cancellation is free of charge up to 3 months before arrival
  • From 3 months to 4 weeks before arrival, we charge 30% of the booking price.
  • In the last 4 weeks before arrival, we charge 70% of the booking price.
  • No-shows, late arrivals and early departures are charged in full.

Tourist tax:
Rates do not include the tourist tax of €1.35 per day, which applies for every guest aged 14 years or over and must be paid locally.
Booking confirmation:
A 30% deposit is required to confirm your booking. The amount can be paid by bank transfer to the following account:
Raiffeisenkasse Hochpustertal
IBAN: IT 38 E 08080 58360 000300224359
We accept payment by bank transfer, credit and debit card, cheque and cash.